Fulfillment Policy 

Upon payment,  you will receive a confirmation email as a receipt for the course/training you've registered for.  If you do not receive this email please contact us at buildersgoto@gmail.com

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QBO Set Up Course: 

Refund Policy

If you wish to cancel your Course reservation please contact me at buildersgoto@gmail.com within 24 hours of your order and I will refund you the cost of the course minus a $50 cancellation fee.  

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Personalized Training:

To purchase personalized training you will be required to check a box as an acknowledgment that you understand and will abide by the following terms and conditions:

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Builder's GoTo, LLC is looking forward to providing CoConstruct/Buildertrend training for you and your team virtually via ZOOM. During the course of training, it may become necessary to request remote screen share access to your computer to view your CoConstruct/Buildertrend and/or Quickbooks accounts.

 

We value our clients and their busy schedules. As such, we have strict policies for no-shows or last-minute cancellations. Except in cases of unavoidable emergencies or sudden illness, no-shows or late cancellations (less than 4 hours) will not be eligible for a refund or allowed to reschedule. Late entry into a scheduled session will not extend the scheduled meeting time or be prorated/deducted from the rate.

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• PACKAGE RATE: Includes 4 hours of ZOOM meeting time to be used within 16 weeks of purchase and can be scheduled in either 1 and/or 2-hour sessions for a total of 4 hours. Sessions not used within the 16-week period are not refundable. 

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• HOURLY RATES:

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2 Hour Rate includes 2 hours of ZOOM meeting time to be used within 8 weeks of purchase and can be scheduled as either two-1 hour sessions or one-2 hour session. Hours can't be prorated and sessions not used within the 8-week period are not refundable. 

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1 Hour Rate includes 1 hour of ZOOM meeting time to be scheduled within 30 days of purchase. The hour is not prorated if the client ends the meeting before the hour is complete and time not used within 30 days is not refundable.

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